About VetLink

Our mission

Connect Veterans, military families, caregivers, seniors, first responders, households, and community members with appropriate local services through respectful assessment, coordinated navigation, referrals, follow-up, and outcome tracking. We serve those who have served.

Audiences served

• Veterans and service members
• Military families and spouses
• Caregivers
• Seniors
• First responders
• Households and community members

The VetLink Method

A seven-stage service model used throughout our work:

1. Stage 1

   Engage

2. Stage 2

   Assess

3. Stage 3

   Plan

4. Stage 4

   Connect

5. Stage 5

   Support

6. Stage 6

   Achieve

7. Stage 7

   Sustain

What makes VetLink different

• We coordinate — we don't replace the professionals you already trust.
• We follow up — a referral only counts when the next step actually happens.
• We track outcomes — accountable to the people we serve and the partners who serve them.
• We stay local — Palm Beach County focus, Palm Beach County relationships.

Palm Beach County focus

Every connection we make is local. We build relationships with Palm Beach County agencies, nonprofits, healthcare, and Veteran organizations so our referrals lead to real, reachable next steps.

Community partnership

VetLink is built on partnership. If your organization would like to help Palm Beach County take clearer next steps, we welcome your interest.

Transparency statement

VetLink provides navigation and referral coordination. It is not an emergency-response service, healthcare provider, law firm, financial institution, fiduciary, benefits adjudicator, or substitute for licensed professionals. VetLink never receives, holds, distributes, or manages client money. We do not claim HIPAA, CJIS, FedRAMP, or other compliance certification.